Omnichannel communication

One data, one story - consistent across channels.

The same language everywhere, always at the right time

Targito enables consistent and personalized communication across all channels – via e-mail, SMS, websitę, social networks and offline environment. Thanks to interconnected data and 360° view of the customer it is possible to ensure that each interaction builds on the previous one and corresponds to the customer's current needs.

What channels we support:

e-mail (still the most powerful retention channel)
SMS (when you need to address someone directly and quickly)
push notifications (modern, in a browser and mobile app)
website and mobile application (personalized message directly at the time of visit)
advertising platforms (personalized audiences for higher performance)
other channels and external applications (communicate anywhere without restrictions)

Omnichannel ≠ multichannel

Having multiple channels is not enough today—you need to connect them.
At Targit, e-mail, SMS, push notifications, web personalization, and exports to advertising platforms are all based on a unified customer database.
Segmentation and contact policy are key components of omnichannel marketing; you don't want to overwhelm your customers with irrelevant information.
The result is smooth, connected communication, not a shootout across channels.

And it is precisely for high-quality omnichannel communication that a high-quality CDP is essential – a unified customer database that enables reliable distribution of your messages.

Automationthat works for you

If all communication had to be managed manually, there would be no time left for strategy or searching for new opportunities. That is why automation is key at Targit. Campaigns only need to be set up once and then they run themselves.

Automation is created in a simple drag & drop editor, where you can build the logic of individual steps, conditions, and branching without programming. This keeps your work clear and easy to maintain.

And if you need to make content creation easier, our Targito AI – based on your specifications, we will prepare a complete marketing message based on your data, from appearance to selected products, while maintaining all business rules.

More about automation

Email - king of retention

Email remains one of the most powerful channels for direct communication with customers. It also offers the most space for content, allowing you to take full advantage of the capabilities of our CDP – od recommended products over personalized texts to dynamic blocks changing according to the specific recipient. It is a place where even the most complex campaigns can be implemented.

You create templates using drag & drop editorthat supports all the features you would expect from a modern tool: simple yet powerful template system, block replacement, conditional display and dynamic connection to external data sourcesThis allows you to create campaigns that are visually rich, precisely targeted, and technically flexible.

With a 360° view of the customer, Targito enables you to deliver messages that are relevant, timely, and different for everyone. Campaigns can be easily personalized according to purchase history, interest or behavior on the web - include product recommendation, personalized banners or content sections tailored to the segment. We also support STO (Send Time Optimization) and extensive A/B testing.

And we must not forget Targito AIwhich can use your data to compile a complete newsletter that you can then fine-tune and send.

SMS - when direct intervention is necessary

SMS works great when you need a quick form of contact. In Targit, SMS is linked to a unified customer database, so each message is based on the customer's current context. It is suitable for order confirmations, special offers, or notifications that cannot be delayed.

Website and mobile application – content personalization

Personalization of websites and mobile applications is key to maintaining continuity of communication. Targito allows you to display dynamic banners, recommended products, or content blocks based on current behavior and customer profiles. This makes communication appear natural and consistent—customers see messages on websites or mobile devices that are relevant to their situation.

Push notifications - modern communication on your mobile phone and browser

Push notifications allow you to reach customers in real time—whether in a browser or mobile app. In Targit, you can target them based on behavior, visit frequency, segmentation, or purchase intent. They are great for abandoned cart reminders (or any follow-up campaign), new product announcements, or quick campaigns with limited validity.

If you already have push notifications implemented on your website or mobile app, don't worry—we support a wide range of push notification providers. Most clients prefer to use Firebase, but we also support sending notifications via marketing push platforms such as OneSignal or Wonderpush. And if you have your own implementation, we can connect Targito to it as well.

Advertising platforms – smart audiences and more efficient budgets

Targit's connection to advertising systems allows you to create precisely defined audiences based on behavior, purchase signals, and customer value. This ensures that campaigns target the right audience at the right stage of the purchase journey—and budgets are used much more efficiently.

Audience synchronization is automated, so your ads respond to changes in customer behavior without manual intervention. We natively support integration with Google Ads, Meta, Sklik, and Criteo. However, thanks to general audience management, you can also connect any other advertising system that supports importing custom audiences.

Other channels and external applications – open ecosystem

Targito supports a wide range of other channels and systems through which you can communicate with your customers. Whether it's digital cards, loyalty programs, in-store kiosks, offline terminals, or your own internal tools, personalization and data remain unified.

And if you can't find one, just let us know. We are constantly striving to expand the possibilities that Targito offers.

As Targito does it work?

See what our clients say about us

Our customers appreciate the data work, the fast support and the results they see after the first campaigns.

“Thanks to Targito, we have taken e-mailing one level higher. Faster newsletter creation, advanced automation, language mutations, detailed personalization, wide segmentation options, modern design and much more are what I appreciate about this tool. The constant updates and addition of new features move our emailing forward. This is positively reflected in the growing turnover from this channel.”

Radim Wojkowski
Manutan
Online Manager

“We have had a very positive experience with the Targito platform. We appreciate its intuitive environment, high reliability and wide range of advanced personalization options, which have helped us achieve significantly better results in our email campaigns. The fast and professional customer support, which is always ready to advise, is also a great help. We see Targito as a strong and reliable partner for our email marketing.”

Anna Borovcová
Smarty
Email Marketing Specialist

“At UniCredit Group, we place maximum emphasis on the security of our clients“ data. Therefore, every software and vendor selected must undergo a rigorous screening and selection process to ensure that all legal requirements for data security are met. Targito meets these high standards. We appreciate their ability to ”tailor” a product to our needs."

Vladimir Kováč
Unicredit
Head of CRM

“We have automated almost all of our communication with our customers and B2B partners, which was awarded first place in the categories of emailing campaigns and B2B services by the independent jury of the IEA competition in 2019.”

Jana Martínková
Activa
marketing manager

“We chose Targito as a tool for e-mailing mainly because of its ability to work with data. We were able to connect it with our own ERP system, which opened up virtually unlimited possibilities to tailor mailings to each customer. This has taken our emailing results to a whole new level. We also greatly appreciate the fast and quality support that always helps us find solutions.”

Vojtěch Rys
Skibike Radotín
CEO

“What we appreciate about Targit is its clear and fast work with an intuitive platform, wide use of data, advanced personalization and segmentation. Thanks to the constant development and addition of new features, we have the opportunity to continuously move our emailing forward. We also appreciate the great attitude of the entire team and their ability to find tailored solutions.

”

Nika Janigová
Wafo
E-mailing specialist

“We currently have several projects in the Targito platform and we are really happy that there is a tool on the market that we use not only as a CRM, but also as a data platform - for mailing, data analysis and data export to other tools and advertising portals. If you want to streamline your mailing and get a better overview of your data, we can definitely recommend Targito.

”

Allsport
Vit Válka
Marketing manager